Privacy Policy

Privacy Policy

Privacy Policy

This Privacy Policy describes the policies and procedures of PT. Biznet GIO Nusantara and its affiliates (“Biznet GIO”, “BGN”, “we”, “our” or “us”) on the collection, use and disclosure of your information, including any Personal Information (as below), on

This Privacy Policy, which is incorporated into and subject to the Biznet GIO Terms of Service, does not apply to when using our Site, our Services, or any other functionality, product, or service offered by Biznet GIO

Privacy Policy Scope

This Privacy Policy explains our practices for gathering and disseminating information we collect when you visit our Site and associated web pages.

This Privacy Policy covers the treatment of any information or set of information that is used by or on behalf of Biznet GIO to identify an individual, which may, in certain contexts, include information such as an identifiable individual’s first and last name; home address, billing address, or other physical address; email address (so we may contact you); a telephone number; date of birth; or Internet Protocol (“IP”) address (collectively “Personal Information”) we gather through the Services. This Privacy Policy also covers our treatment of any Personal Information that our business partners share with us or that we share with our business partners. You can navigate the majority of the website without giving us any Personal Information about yourself. However, we may track the technical information (see “Information Collected Using Cookies” below) provided to us by your browsing the Site to improve the navigation, content, and design of our Site.

This Privacy Policy does not apply to the privacy practices of third parties that we do not own or control, including, but not limited to, any third-party websites, services, applications, online resources to which this Site may link, frame or otherwise reference (collectively “Third Party Services”) that you may access through the Services. We take no responsibility for the content or privacy practices of those Third-Party Services. We encourage you to carefully review the privacy policies of any Third-Party Services you access.

What is the information used for?

The information we gather aides us to personalize, improve and operate the Services. You may voluntarily provide additional information about yourself to enable us to provide the information or Services you are requesting. We store the information you provide about yourself in order to provide you with the information or Services you request. Such information, with the exception of any Personal Information, is typically stored for the lifetime of the database unless you request that it be removed. The information you provide us about yourself will be shared with our employees or contractors to the extent necessary to accommodate your request. We will obtain your consent in order for us to share your Personal Information with third parties in a manner that is not permitted under the terms of this Privacy Policy. Unless otherwise described below, we will not use Personal Information provided to us online for purposes other than those you have requested without also providing you an opportunity to agree to or otherwise limit such uses.

As part of your Account information, Biznet GIO collects and stores information, including the full name, company name, billing address, email address, IP address, landing page, and referring URL, for all users upon registration and use of the Services. You acknowledge that this information may be personal to you, and by creating an Account on the Services and providing Personal Information to us, you allow us, our affiliates, our service providers and our contractors to identify you and, therefore, your use of the Services may not be anonymous.

Use of collected information:

  • Billing
  • Fraud Detection
  • Service Improvement
  • Customer Analytics
  • Marketing

Email Communications:

In addition to any information you convey in emails to us, we may also receive a confirmation when you open an email from us. We collect and use this information to improve our customer service.

Financial Information:

We use third party payment processing companies (“Payment Processors”) who collect and store financial information, such as your payment method (valid credit card number, type, expiration date or other financial information), and their use and storage of that information is governed by the Payment Processors’ applicable terms of service and privacy policy. Collected billing information is used for the purposes of processing billing payments and fraud detection.

IP Address Information and Other Information Collected Automatically:

We may automatically receive and record information from your web browser when you interact with the Services, including your IP address. An IP address is a number assigned to you by your Internet service provider so you can access the Internet. We receive IP addresses in the normal course of the operation of our Site. We may automatically collect and record information about your use of features of our Services, about the functionality of our Services, and other information related to your interactions with the Services. We use the information we automatically collect and record to analyze trends, to administer, monitor and improve the Site and Services, to track users’ use of the Site and Services, and to gather broad demographic information for aggregate use. We do not use IP addresses to identify you personally or disclose them to others. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Services (e.g., what links you have clicked on).

Generally, the Services may automatically collect usage information, such as the number and frequency of visitors to the Site. We may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them.

Information Collected Using Cookies:

We use cookie information to analyze trends, administer the website, track users’ movements and gather demographic information for aggregate use. We also may use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Services through the Internet.

Biznet GIO also uses Google Analytics, an analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to collect non-identifying information, which may be transmitted to and stored by Google on servers in the United States. Google provides some additional privacy options described at www.google.com/policies/privacy/partners/ regarding Google Analytics cookies.

Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. A user who does not accept cookies from our Site may not be able to access certain areas of the Site.

How, and With Whom, Is My Information Shared?

Except as described in this Privacy Policy, Biznet GIO will not share, sell, or rent individual Personal Information with anyone without your permission or unless ordered by a court of law.

Information submitted to us is only available and utilized by our employees and systems responsible for providing services to our customers and to contracted service providers for the purposes of providing Services to our communications with you.

Email Communications with Us:

Biznet GIO may send occasional promotional materials to you via email. We try to respect your time and attention by controlling the frequency of our emails. Each email sent contains an easy way for you to cease receiving email from us. If you wish to do this, simply follow the instructions found at the end of any email. If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to support@biznetgiocloud.com. Regardless, we reserve the right to contact you for informational or account-related purposes when we believe it is necessary.

Is Information About Me Secure?

We are committed to protecting your Personal Information. To do so, we employ a variety of security technologies and measures intended to protect our information from unauthorized access, use, or disclosure. Please note, however, that we cannot fully eliminate security risks associated with the collection, disclosure and storage of your information We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.

Changes to this Privacy Policy

Biznet GIO may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting an announcement on our website(s). You agree that such posting will constitute sufficient and adequate notice to you of the changes. You agree that your continued use of our products and services after such amendment will constitute your acceptance of and agreement to be bound by the modified policy.

This policy subjects to any existing laws of the Republic of Indonesia in relation to the protection of information, and if required, by any lawful authority for any legal purposes such as the enforcement of any laws.

To prevent the breaching of any laws, we shall release all such information as is legally required by the requisite and lawful authority in accordance with the directions of the lawful court of the competent jurisdiction.

Contact Biznet GIO

If you would like to request access to your personal data held by us, or you would like to contact us for any reason regarding our privacy policy or practices, please contact our Data Protection Officer by sending your e-mail to support@biznetgiocloud.com

Please note that we may charge a reasonable fee for processing any data access request.